TERMS AND CONDITIONS

BASIC AGREEMENT

These terms and conditions are valid for purchases made at on-line antique shop run on the internet address www.praguedogantiques.com. The operator of this e-shop is Miroslava Hanusová, Vinařská St. 1134/7, Prague 7 - Holešovice, zip code 170 00, company number 02504286, registered in the trade register of the Municipal Authority for Prague 7, file number OŽV/6968/2013/Pey. Placing an order means that the buyer accepts and agrees to these terms and conditions herein.

PRICES

Prices in the catalogue of www.praguedogantiques.com are definitive and valid at the moment of placing the order. The prices do not include VAT as the operator is not a VAT registered company. The operator reserves the right to change the prices of the goods. The prices of the completed and confirmed order will not be changed once the order is confirmed. Final prices include shipping and handling costs for shipments only within the Czech republic. In case of international sales the price will increase to cover the higher international shipping and handling costs. The shipment costs are stated in the invoice.

PAYMENT IN CZECH REPUBLIC

The goods can be paid for via bank transfer to number 3389737329/0800 at Česká spořitelna a.s. The time limit for this payment is 7 days after placing the order. The payment can be made via E-commerce 3-D Secure Service, PayPal or Czech Post C.O.D. (cash on delivery). If the customer decides to pay by C.O.D, the shipment costs are those established by Czech Post. Paying C.O.D. is possible only for orders less than 5000 CZK total. It is also possible to pay for the goods personally in Prague directly to the operator. 

INTERNATIONAL PAYMENT

The goods can be paid for via bank transfer to number 3389737329/0800 at Česká spořitelna a.s., IBAN CZ79 0800 0000 0033 8973 7329, or via PayPal. When using a bank transfer the customer agrees to pay for the goods within 7 days of the order confirmation. 

SHIPPING WITHIN THE CZECH REPUBLIC

The goods will be sent within 7 days of receiving the payment or, in the case of C.O.D., confirmation of the order. In case of shipping within Prague the goods can be personally delivered within 24 hours of receiving the order. In the cases of advance payments or personal deliveries in Prague the shipment is free. The buyer pays for the C.O.D, Express shipment, international shipping and for the export permission fee. In case the goods are damaged during shipment by the transport company or agency, the buyer must not accept shipment and must immediately contact the seller.

INTERNATIONAL SHIPPING TERMS

The goods will be shipped immediately within 7 days after receiving payment. The shipment invoice prices are for fragile economy packages transported by Czech Post. Packaging is free. For express shipment or transport to other countries than those on the invoice please contact the seller.

PERSONAL DATA PROTECTION

Any personal data acquired through applications and business contacts of the operator of www.praguedogantiques.com server and the buyer will be protected under the laws of the Czech Republic and will not be abused or passed to third parties unless necessary to expedite the order. The buyers or server users can refuse the informational emails and ask to delete their personal data from the database. The operator of the e-shop is registered as an administrator of personal data at The Office for Personal Data Protection under registration number 00051414.

COMPLAINTS

According to Civil Code article 619, the customer cannot complain about goods if they have been used. The seller is responsible for the defects according to general regulations of the civil Code on the Bill of Sale, as described in Articles 596-599. The seller is responsible only for the defects of the goods at the moment of sale that the buyer was not warned about and which don´t compare to the usual wear and tear of the goods according to the length of usage.

CANCELLATION OF CONTRACT

According to Article 53/7 of the Civil Code, the buyer can return the goods in 14 days without a reason. It is not possible to retract the contract without a reason in case the goods were partially consumed or in the case of personal delivery. In case of return of incomplete, defective or visually damaged goods the seller will must file a claim for compensation. The goods returned via C.O.D. will not be accepted. In case of buying goods made from silver the customer can cancel the sales contract with no reason only if it is explicitly pre-arranged in writing, because the price of such goods depends on the diverges of financial markets, according to Article 53, paragraph 8, of the law 40/1964 of the Civil Code as subsequently amended.

PRAGUE DOG ANTIQUES

Vinařská 1134/7, Praha 7 - Holešovice, 170 00
Miroslava Hanusová,
734 220 025
info@praguedogantiques.com

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